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Victim? What To Do
If you believe that you have become the victim of identity theft or fraud contact your financial institution immediately. If you have disclosed sensitive information about your identity, accounts or credit cards you should also contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file. The following is contact information for each of the bureau’s fraud division:
• Equifax (800) 525-6285
• Experian (888) 397-3742
• TransUnion (800) 680-7289
Citizens Bank is here to help you if you ever notice any suspicious activity on one of your accounts. Please contact us immediately at 859.572.2660.
If you suspect that you have received a fraudulent email, phone call or text message targeting Citizens Bank customers, DO NOT RESPOND TO THE MESSAGE! Contact us at 859.572.2660.