Heartbleed Internet Bug
Citizens Bank is aware of the “Heartbleed” internet bug that has been widely reported in the media. Protecting your confidential information is one of our top priorities. Please rest assured that we are addressing this issue, and if any vulnerabilities are discovered, that we will let you know and they will be dealt with as quickly as possible. We can confirm that our Online Banking system has not been affected by the Heartbleed bug. Your Online Banking information is and has been secure. Your Online Banking username and password have not been compromised. If you have any questions or concerns please feel free to contact us. Further updates will be posted on our website as appropriate.
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Switch to Citizens
It’s the easiest way to Switch banks!

1. Open a Citizen Bank account at any of our locations.

2. By filling out the forms found in the Switch Kit below, you will help us personalize a deposit account for you:

- Redirect your automatic payments and deposits. We have provided simple request forms for you.

- Balance and close your old account at your old bank with the Account Closure Request Form. The bank will send you any remaining balance per your instruction.