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Web Disclaimer:
Although every attempt has been made to ensure the
reliability of all information contained herein, some
inaccuracies may exist. For this reason, Citizens Bank
of Northern Kentucky does not certify the accuracy of
any of the reported data and expressly disclaims all
liability to persons who access this site. This web site
may link to external web sites for your convenience.
This is for informational purposes only. Linked sites
are not under the control of Citizens Bank of Northern
Kentucky and thus we are not responsible for the content
of these sites. Further, the act of linking to other
external sites is not an endorsement of these sites by
Citizens Bank of Northern Kentucky.
Citizens Bank of Northern
Kentucky
wants to help you protect yourself against internet
scams. Fraudulent email is currently one of the most
common and potentially damaging methods used to scam
customers online. Education, awareness, and knowledge
of a few simple tips will make it less likely that you
will fall victim to one of these scams.
Citizens Bank of Northern
Kentucky will never ask you to send personal or
financial information by email or through a link in an
email.
Common
Scams Defined:
Phishing
–
These are bogus emails that appear to come from a
reputable company that you recognize and do business
with, such as your financial institution. In some
cases, the email may appear to come from a government
agency. The emails typically attempt to get you to
reveal information like user IDs, passwords, bank
account numbers, social security numbers, or other
sensitive information. This information can be used to
access your accounts, financial information, or to
perpetrate identity theft.
Spoofing
– A “spoofed” site is one that appears to belong to a
legitimate company. The site may even look like the
legitimate company’s site utilizing their colors and,
perhaps, their logo. Typically a bogus email is
received asking you to supply, confirm or update
sensitive personal information by clicking on a link in
the email. The goal of the criminal is to get you to
enter the requested information so that they can steal
it for their purposes.
Tips
to Protect Yourself:
1.
Never provide your personal information in response to an unsolicited
request.
2. If you believe the contact may be legitimate, contact the financial
institution yourself.
3.
Never provide your password over the phone or in response to an
unsolicited Internet request unless you initiated the
contact.
4.
Review
account statements regularly to ensure all charges are
correct.
What
to do if You Become a Victim:
Contact your financial institution immediately and alert
it to the situation.
If you
have disclosed sensitive information, you should also
contact one of the three major credit bureaus and
discuss whether you need to place a fraud alert on your
file. The following is contact information for each
bureau’s fraud division:
Equifax
(800)
525-6285
Experian
(888)
397-3742
TransUnion
(800)
680-7289
If
you suspect that you’ve received a fraudulent email,
DO NOT RESPOND TO THE EMAIL! Contact us at
859-442-8220.
Other
sources of assistance:
To view more information
about avoiding identity fraud and theft and to learn
about Identity WatchSM ,
please click here.
More information is available from a federal brochure
about Internet Piracy and how to stop them by
clicking here.
It's Free
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